1. How do I place an order?
   You can visit our website, select the desired products, add them to your cart, and complete your order by following the checkout process. Please ensure you provide accurate shipping information.
2. Can I modify or cancel my order?
   Once an order is confirmed, we will process it as quickly as possible. If you need to modify or cancel your order, please contact our customer service immediately (lamine@tekhnea.shop), and we will do our best to accommodate your request.
3. How do I know the status of my order?
   You can check your order status on our website by registering an account. Alternatively, you can check the confirmation email we send you for the latest information.
4. Can I return unsatisfactory items?
   Yes, you can return an item within 30 days of receipt. Please ensure that the item is undamaged and returned with its original packaging. For detailed return procedures, please refer to our Returns and Refunds Policy.
5. How do I request a refund?
   Refunds will be processed using the same payment method you used. Once we receive and review your return request, it is typically processed within 5 business days.
6. What payment methods can I use? We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and several electronic payment options. Please check for details during checkout.
7. Do you ship internationally?
   Currently, we only ship within the United States. We may expand international shipping options in the future, so stay tuned for updates.
8. How do you keep my information secure?
   We use industry-standard security measures, including SSL encryption, to protect your personal and payment information. For more information, please refer to our Privacy Policy.
9. Where can I purchase your products?
   Our products are primarily sold through our official website. Please ensure you purchase from official channels to ensure product quality and after-sales service.
10. What should I do if I encounter a problem with my product?
    Please contact Tekhnea LLC’s customer service team, who will provide support and advice.

We look forward to helping you!